Are You Scaling Your People as Fast as Your Revenue?
- Gerard Kho
- Dec 24, 2025
- 1 min read
The company was expanding rapidly — revenue surged, locations grew, brand recognition climbed.
But inside, the people systems were lagging.
Managers were stretched. Staff turnover spiked.
There was no structured way to grow leaders from within.
🔍 The Challenge: People Scaling Asymmetry
In growth-phase businesses, it’s easy to scale what you sell and where you go.
But if you don’t scale who is leading it, everything starts cracking.
Symptoms:
Constant rehiring instead of upskilling
No clear career paths or performance ladders
High-potential staff get frustrated or lost
Managers feel overworked and unsupported
🛠 DIY Tool: People Growth Ladder
We developed this for the company we advised to help founders design a lightweight but scalable people development track — without an HR department.
Steps to create it:
Define 3–4 Role Levels for Each Function
Example: Team Member → Team Lead → Unit Manager → Division Lead
For Each Level, Clarify:
Key responsibilities
Behavioural expectations
Skills required to progress
Align Feedback and Recognition
Tie reviews and promotions to this ladder — not just time served.
Communicate the Ladder Openly
Your team can’t grow if they can’t see what growth looks like.
Scaling businesses need scalable people systems.
Without them, you’re not just losing talent — you’re losing momentum.
Build your bench before you need it.

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