How to Hold a Mandate Clarity Session with Your Team
- Gerard Kho
- Dec 6, 2025
- 2 min read
In one of our early advisory interactions, we noticed this pattern again and again — smart, experienced leaders constantly tripping over one another.
The issue? Nobody was really sure who owned what.
There were job titles, sure. But no mandate clarity.
This led to:
Leaders duplicating effort
Critical decisions being delayed
Friction over “who gets the final say”
Founder still being the default tie-breaker
It wasn’t a leadership issue. It was a mandate structure issue.
🔍 The Challenge: Role ≠ Mandate
In growth-phase teams, roles evolve faster than they’re redefined.
Leaders take on new responsibilities without updating how decisions, authority, and ownership are shared.
That creates confusion — even among high-trust teams.
Symptoms of unclear mandates:
Two leaders owning the same goal, but with different methods
Decisions being re-opened or questioned post-alignment
Founders needing to “step in” regularly
Key initiatives falling between the cracks
🛠 DIY Tool: Mandate Clarity Meeting Template
We developed this template internally and have used it with both clients and our own team to reduce friction, increase speed, and create ownership.
Use it during leadership offsites, new team onboarding, or any role re-scoping phase.
Run this session in 60–90 mins:
List All Strategic Roles at the Table
(Titles can stay the same — this is about decision ownership)
For Each Role, Answer 3 Questions:
- What are your top 3 outcomes to deliver?
- What decisions do you own fully?
- What decisions do you co-own, and with whom?
Spot the Overlaps
Use a whiteboard or grid to surface where mandates are clashing or unclear.
Document & Share Mandate Summaries
These aren’t job descriptions — they’re “what this leader is ultimately accountable for.”
Revisit Monthly for 3 Months
Mandate clarity is fragile. You’ll need to reinforce it before it sticks.
💡 Why This Matters
Speed comes from clarity — not just alignment.
When each leader knows what they truly own, teams move faster, with less noise and more trust.
It’s not just about who reports to who. It’s about who carries what weight — and why.

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