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How to Hold a Mandate Clarity Session with Your Team

In one of our early advisory interactions, we noticed this pattern again and again — smart, experienced leaders constantly tripping over one another.


The issue? Nobody was really sure who owned what.

There were job titles, sure. But no mandate clarity.


This led to:

  • Leaders duplicating effort

  • Critical decisions being delayed

  • Friction over “who gets the final say”

  • Founder still being the default tie-breaker


It wasn’t a leadership issue. It was a mandate structure issue.


🔍 The Challenge: Role ≠ Mandate


In growth-phase teams, roles evolve faster than they’re redefined.


Leaders take on new responsibilities without updating how decisions, authority, and ownership are shared.


That creates confusion — even among high-trust teams.


Symptoms of unclear mandates:

  • Two leaders owning the same goal, but with different methods

  • Decisions being re-opened or questioned post-alignment

  • Founders needing to “step in” regularly

  • Key initiatives falling between the cracks


🛠 DIY Tool: Mandate Clarity Meeting Template


We developed this template internally and have used it with both clients and our own team to reduce friction, increase speed, and create ownership.


Use it during leadership offsites, new team onboarding, or any role re-scoping phase.


Run this session in 60–90 mins:

  • List All Strategic Roles at the Table

    (Titles can stay the same — this is about decision ownership)

  • For Each Role, Answer 3 Questions:

    - What are your top 3 outcomes to deliver?

    - What decisions do you own fully?

    - What decisions do you co-own, and with whom?


Spot the Overlaps

Use a whiteboard or grid to surface where mandates are clashing or unclear.

Document & Share Mandate Summaries

These aren’t job descriptions — they’re “what this leader is ultimately accountable for.”

Revisit Monthly for 3 Months


Mandate clarity is fragile. You’ll need to reinforce it before it sticks.


💡 Why This Matters


Speed comes from clarity — not just alignment.


When each leader knows what they truly own, teams move faster, with less noise and more trust.


It’s not just about who reports to who. It’s about who carries what weight — and why.


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